<Q4> I am unable to access my account using the provided username and password. |
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<A4> Please check if your username and password are entered correctly. Avoid copying and pasting your credentials. Type them manually. You may also try using a different web browser, logging in from a different device and restarting your computer. If you are still unable to access your account, you can reset your password using the following link: http://www.ilo.k.u-tokyo.ac.jp/utsip-apply/accounts/password/reset/ If your resetting is unsuccessful, submit a new application form to create a new account. |
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